In a recent blog post, I shared the story of a bright and talented 20-something job candidate who confessed to me that she’d never purchased a print edition of any newspaper in her life because she’s so comfortable consuming all her media digitally. Invariably this story evokes frowns and head shaking from anyone north of 40 years old when I tell it. But after reading my July 24 Chicago Tribune sports section, I see her point. I wanted to find out the results of a crucial Chicago Cubs-Arizona Diamondbacks game played in Arizona the evening of July 23. The Cubs, clinging to a shrinking first-place lead in the National League Central, had been faltering of late and needed to do well. So the team’s performance against the Diamondbacks was no small matter. But you’d never know it from reading the print edition of the Tribune (Near West edition) which carried no results of the game because the print edition went to press before the game ended. (The Near West print Tribune also failed to report the final score of the 2008 Major League All-Star game.) Of course I found what I needed from the digital world. But the problem is that when I access the internet, the Chicago Tribune is competing with MLB.com, ESPN.com, and a host of other destinations. The Tribune loses that one-to-one relationship it has with me when I dive into the print edition on the commuter train. Yes, I got what I wanted from digital this morning. But did the Tribune?
Tag Archives: Tribune
This is why we read digital media
In a recent blog post, I shared the story of a bright and talented 20-something job candidate who confessed to me that she’d never purchased a print edition of any newspaper in her life because she’s so comfortable consuming all her media digitally. Invariably this story evokes frowns and head shaking from anyone north of 40 years old when I tell it. But after reading my July 24 Chicago Tribune sports section, I see her point. I wanted to find out the results of a crucial Chicago Cubs-Arizona Diamondbacks game played in Arizona the evening of July 23. The Cubs, clinging to a shrinking first-place lead in the National League Central, had been faltering of late and needed to do well. So the team’s performance against the Diamondbacks was no small matter. But you’d never know it from reading the print edition of the Tribune (Near West edition) which carried no results of the game because the print edition went to press before the game ended. (The Near West print Tribune also failed to report the final score of the 2008 Major League All-Star game.) Of course I found what I needed from the digital world. But the problem is that when I access the internet, the Chicago Tribune is competing with MLB.com, ESPN.com, and a host of other destinations. The Tribune loses that one-to-one relationship it has with me when I dive into the print edition on the commuter train. Yes, I got what I wanted from digital this morning. But did the Tribune?
Life and death in the news business
The June 9 Advertising Age read like an obituary for the news publishing industry. On Page 1, Ad Age reported that U.S. News & World Report is dropping to a biweekly frequency in response to declining ad page sales and readership of the print edition. On page 3, Ad Age reported on Tribune Company’s announced plans to downsize its operations for essentially the same reasons. (Ad Age also printed a copy of a sometimes cringe-worthy memo that Tribune owner Sam Zell wrote to company employees, in which he refers to employees as “partners” and dances around the specter of layoffs.)
Apparently the downsizing begins at the top. On June 13, the Chicago Tribune reported the departure of publisher Scott C. Smith.
Ironically enough, I was meeting with a bright 20-something professional this week, and in the course of our conversation, she casually mentioned that she’s never purchased a hard copy of a newspaper in her life. “I’ve grown up digital,” she told me. “Why would I want to mess around with ink-covered paper in my hands when I can get all the news I want each morning on my personal device?”
Her remark speaks volumes about the news publishing industry’s struggle to transition to the digital era.
So what do you do about it? If you’re a news daily like, say, the Chicago Sun-Times, I think you need to realize that readers don’t care about your brand. I’d make the Sun-Times brand recede to the background in favor of promoting its individual superstar brands like Roger Ebert and its sports columnists. The Sun-Times is no longer a news destination that many people care about. But a copy of the Sun-Times can serve as the go-to place for the best entertainment and sports commentary in the industry, if it wants to be.
Meanwhile, back in 2003, Rolling Stone magazine did something completely audacious to lock in readers of its print edition: it offered a lifetime subscription for a one-time fee of the ridiculously low $99. That’s right: for $99, you got Rolling Stone for life. Rolling Stone is one of my all-time favorite publications. So the choice was a no-brainer. Sure enough, my subscription tag has an expiration date of August 24, 2056. Which raises a few intriguing questions:
1. How did they decide I was going to kick the bucket by then?
2. In the unlikely event I do hang on that long, can I demand a free renewal?
3. In the more likely event I croak before then, will each issue simply pile up in my mail box for decades?
The lesson from Rolling Stone: desperate times call for desperate measures.
Life and death in the news business
The June 9 Advertising Age read like an obituary for the news publishing industry. On Page 1, Ad Age reported that U.S. News & World Report is dropping to a biweekly frequency in response to declining ad page sales and readership of the print edition. On page 3, Ad Age reported on Tribune Company’s announced plans to downsize its operations for essentially the same reasons. (Ad Age also printed a copy of a sometimes cringe-worthy memo that Tribune owner Sam Zell wrote to company employees, in which he refers to employees as “partners” and dances around the specter of layoffs.)
Apparently the downsizing begins at the top. On June 13, the Chicago Tribune reported the departure of publisher Scott C. Smith.
Ironically enough, I was meeting with a bright 20-something professional this week, and in the course of our conversation, she casually mentioned that she’s never purchased a hard copy of a newspaper in her life. “I’ve grown up digital,” she told me. “Why would I want to mess around with ink-covered paper in my hands when I can get all the news I want each morning on my personal device?”
Her remark speaks volumes about the news publishing industry’s struggle to transition to the digital era.
So what do you do about it? If you’re a news daily like, say, the Chicago Sun-Times, I think you need to realize that readers don’t care about your brand. I’d make the Sun-Times brand recede to the background in favor of promoting its individual superstar brands like Roger Ebert and its sports columnists. The Sun-Times is no longer a news destination that many people care about. But a copy of the Sun-Times can serve as the go-to place for the best entertainment and sports commentary in the industry, if it wants to be.
Meanwhile, back in 2003, Rolling Stone magazine did something completely audacious to lock in readers of its print edition: it offered a lifetime subscription for a one-time fee of the ridiculously low $99. That’s right: for $99, you got Rolling Stone for life. Rolling Stone is one of my all-time favorite publications. So the choice was a no-brainer. Sure enough, my subscription tag has an expiration date of August 24, 2056. Which raises a few intriguing questions:
1. How did they decide I was going to kick the bucket by then?
2. In the unlikely event I do hang on that long, can I demand a free renewal?
3. In the more likely event I croak before then, will each issue simply pile up in my mail box for decades?
The lesson from Rolling Stone: desperate times call for desperate measures.