Google disrupts with Google Search Plus

Google’s launch of the awkwardly named “Search, plus Your World” has the web buzzing with commentary. Blogger John Jantsch believes Google is “shaking things up a bit” by making search a more personal experience. Twitter says Google Search Plus (as “Search, plus Your World” is quickly becoming known) is “bad for people” — an uptight reaction that actually legitimizes what Google is doing. And in a newly published blog post, my iCrossing colleague Nick Roshon offers tips for how brands can benefit from Google Search Plus. In his post, Nick asserts that Google Search Plus is a major overhaul that makes search more personal and social.

“For brands, it is now more critical than ever to pay attention to the intersection of search and social and cultivate an active social following, particularly on Google+,” he writes. “Your social prominence can make or break your visibility in the new Google Search Plus results.”

So what’s a marketer to do about Google Search Plus? Nick articulates seven steps you should take now, ranging from getting active on Google+ to cultivating share-worthy content.

For example, he writes, “Being active on Google+ will provide increased visibility for your brand, both on Google+ as well as the content on your website that you share on your Google+ page.”

We should not be surprised that Google continues to find ways to synthesize search and social — with Google at the center of the experience. Thought leaders such as David Armano and my colleague Alisa Leonard have contended that Google is creating a social data layer across paid, earned, and owned media, giving brands new ways to connect with consumers via rich content on platforms ranging from YouTube to Google+.

Are you on Google+? Is your brand? If not, why not? If so, how has your experience been so far?

Why Amazon and Netflix don’t always know best

It’s far too easy to allow ourselves to be led around by the nose.

Amazon tells us what to buy. Netflix and Pandora suggest movies and music based on our tastes. Facebook and Google+ suggest friends to us. Twitter tells us whom to follow.

But those tools reinforce what we know already. They broaden our horizons only incrementally.

To make a creative and intellectual breakthrough that forces you to grow, I believe it’s important to find moments of serendipity – when you stumble on new ideas that seemingly lack any immediate application to your life. You won’t find those moments by allowing others to curate your life for you.

Here are a few examples of how I’ve tried to spark moments of serendipity:

1. Getting immersed in a different setting

For most of my life, I was not interested in medieval history. So I had low expectations when I joined my family on my first visit to the Bristol Renaissance Faire a few years ago. The faire re-creates the town of Bristol, England, in the year 1574, complete with period costumes, jugglers, minstrel entertainers, and a visit from the Queen of England. And as I’ve mentioned on my blog, the faire enchanted me on my first visit.

It’s not just the passion and spirit of the fairgoers that attracts me – it’s those moments of personal serendipity that occur on so many visits. Recently, by complete chance, I discovered a band known as the New Minstrel Revue, who opened my mind to the gentle and beautiful sounds of Celtic folk.

One of my favorite things to do at the faire is to walk into the Compass Rose music shop and buy whatever the store is playing at the time. It’s a total hit-and-miss proposition that has introduced me to new music I might not have heard otherwise – such as Sacred and Secular music from Renaissance Germany (a selection that I doubt Pandora would have suggested based on my musical interests).

This year I happened to be walking through the dusty Bristol streets and heard a strange, beautiful drone-like guitar sound. By simply following the siren call of the music, I discovered the Darbuki Kings playing bouzouki and drums with a belly dancer. Even better, Antone Darbuki took the time to show me how he strums an exotic sound with an open G tuning on his bouzouki strings.

I had heard of the bouzouki — but I had no appreciation for what a bouzouki could do until this chance encounter at Bristol.

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Real-time marketing requires real talent

My employer iCrossing has been collecting digital executives. Thought leader Roger Wood joined the company’s digital media practice in May. Former Jupiter Research analyst Gary Stein joined the strategy team in June. And, as announced today, former NBC Universal executive Tarah Feinberg has been appointed head of the Live Media Studio. So what do all these hires add up to?

Real-time marketing.

Real-time marketing is all about sharing content that engages people instantly. As I recently discussed with PSFK, brands ranging from Facebook to Toyota are practicing real-time marketing because they can become more nimble and relevant to their customers – a good example being Toyota’s use of a live-streamed event to promote the Prius.

As a senior executive at a Fortune 500 firm recently told me, “I became a believer in real-time marketing because I got tired of spending months formulating ideas for brand campaigns only to see that consumers had changed by the time I had launched the campaign.”

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