7 Ways to Make a Content Junkie Cry

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I am a content junkie. I read, watch, and listen to anything. The New Yorker, Vice, Rolling Stone, my daughter’s Instagrams, or Vine selfies from people I don’t even know: everything is fair game to be consumed at my all-you-can-eat content buffet. I even check my Facebook and LinkedIn feeds before I’m fully conscious of being awake in the morning. So it takes a lot (and I mean a lot) to lose me as an audience. And yet, some content publishers are trying very hard to do just that by polluting the digital world with tired, annoying content ranging from clickbait headlines to quizzes that test our tolerance for cultural trivia. Here are seven types of content that are ready for retirement now:

1. Stories that wallow in epic failure. 

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 2. Clickbait headlines. (Thank you, @SavedYouAClick.)

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3. 99.9 percent of all memes . . .

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. . . especially involving this kid:

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4. Political rants on social media. Hearts and minds remain unmoved. 

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5. Pop culture quizzes.

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 6. Definitely this guy. Everywhere. Every moment.

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 7. Articles that scold me for doing everything wrong.

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And what kind of content should make me vomit but doesn’t? Well, I know I’m destroying all crediblity here, but I’m a sucker for photos of cats doing strange things, and I can’t get enough of those YouTube clips of crazy Russian daredevils dangling off buildings and balancing themselves on tiny steel beams hundreds of feet in the air (although I usually keep all those posts to myself when I see them).  And that’s the rub: my inspiration is your soul-sucking waste of time. The lesson? Content is all about context. Content creates an audience, even momentarily. Content with context — shared at the right time to the right person — creates a loyal audience.

OK: what’s on your list of content that makes you want to curse the day the Internet was born?

Why You Need to Hustle Content: A Lesson from The New York Times Innovation Report

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The recently leaked New York Times Innovation report has become required reading because the document provides a candid snapshot of a legendary brand struggling to embrace the realities of running a business in the digital era. In unsparing language, the internal report indicts The New York Times for failing to master “the art and science of getting our journalism to our readers.” I believe The New York Times Innovation report offers many lessons for content marketers regardless of your industry. Among those lessons: it’s not enough to produce great content. You have to be a content hustler, too.

Content hustling means sharing an idea across multiple distribution channels ranging from a brand’s website to its social media spaces. Content hustling requires companies to empower employees to act as brand ambassadors, relying on their personal networks to share corporate thought leadership. Essentially The New York Times takes itself to task for being a woeful content hustler.

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How Internet Pranksters Such as Elan Gale and Randy Liedtke Take Advantage of Our “Me, Too, Me, First” Culture

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Truth is the first casualty in the digital war for attention.

Throughout 2013, a rash of hoaxes perpetuated online have reminded us of the fragile nature of credibility in the digital world. So many attention-grubbing pranksters have hijacked digital media that CNN has declared 2013 as the year of the hoax. But 2013 is just the tip of the iceberg. Hoaxes perpetrated by entertainers, everyday people, and brands threaten to disrupt the Internet on a constant basis. Just within recent days, a rash of self-promotional hoaxes have bamboozled the news media, tarnished a national brand, and shamelessly capitalized on the death of a global hero to sling mud at a celebrity. In all cases, hoaxers are taking advantage of the “me, too, me, first” culture that pervades the digital world. It’s time to slow down and exercise some good old-fashioned critical thinking.

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Gini Dietrich Discusses Content Marketing in 2014 and Beyond

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What does the future of content marketing look like? According to Gini Dietrich, founder and CEO of Arment Dietrich, succeeding with content in 2014 and beyond means being visionary, practicing brand journalism, embracing native advertising, and telling employee stories.  The co-author of Marketing in the Round and publisher of the Spin Sucks blog delivered her points October 17 via a keynote presentation at Content Jam, an annual event where marketers discuss the state of the art in content marketing.

Before looking forward, Dietrich looked back. She reminded everyone that content marketing is not new: John Deere started publishing a magazine for its customers in 1895, and brands like Michelin and Betty Crocker became publishers of useful content long before digital came along.

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By 2007, seven out of 10 publications in the United Kingdom were produced by corporations. According to a study conducted by the Content Marketing Institute and MarketingProfs, 93 percent of marketers use content marketing, and more than half of marketers are going to increase their spending in this area. So what are the forward-thinking brands doing with their content spend? According to Dietrich, successful content looks like this:

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Lady Gaga Gives Her Fans a Visual Hashtag with “Applause”

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With the release of her new single, “Applause,” Lady Gaga has served a visual feast to the news media. On August 12 she conspicuously wore Kabuki-inspired face paint while making the rounds in Los Angeles to promote the first single off her forthcoming album ARTPOP. Publications ranging from Buzzfeed to The Huffington Post responded predictably by plastering her image across the media landscape. But by appearing in face paint, Lady Gaga has done more than promote “Applause” and ARTPOP to the news media: she has created a brilliant visual hashtag for her fans.

Literally all over the world, Little Monsters are creating ARTPOP-inspired fan art and selfies seemingly every few minutes on sites such as Instagram and her own LittleMonsters community. And I’m not exaggerating. My LittleMonsters feed is flooded with a nonstop river of orange, blue, green, and red hues as fans show their support for Lady Gaga — and for each other — with their Gaga-style self-portraits and art. Here are just a few examples from Chile, France, and Wales:

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There is something touching about seeing fans just putting themselves out there, braving their fear of creating amateur art because they simply want to share. For example, Little Monster nicolaHMW from Paris says that his fan art is “not amazing, but im proud of it [sic]”:

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And the self-expression is not limited to her own website, as a few of these Instagram photos show:

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The ARTPOP face paint is like a totem: a visual symbol of something that inspires and moves people. But it’s also a way for Little Monsters to spot each other instantly and bond, like fans of sports teams who wear the same logos or people on Twitter following a trending topic through hashtags. Therein lies the brilliance of her latest promotion: she’s given her fans a way to celebrate her music but also to create a reflection of each other.

Lady Gaga carries the mantel for many rock artists who long ago mastered the art of iconography. In the 1970s, for instance, Kiss inspired the Kiss army with the band’s colorful costumes, make-up, and onstage theatrics, as did David Bowie. (In fact, one of those Bowie fans was Lady Gaga, and the cover of ARTPOP has been compared to the cover of Bowie’s 1980 album Scary Monsters.)

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What Lady Gaga does (as Madonna once did) is express herself visually onstage and offstage (whereas Kiss remained a mystery offstage during the band’s heyday). In doing so, she creates and sustains a whirlwind of conversation.

ARTPOP itself lands November 11. Looks like it’s going to be a colorful fall.

Ford: Crisis Management Done Right

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Corporations are fond of saying “Our people make a difference.” Sometimes your people make all the difference to your brand, as Ford has shown through the way it has weathered a painful and highly visible PR crisis.

As has been well documented by now, over the weekend, news outlets such as Buzzfeed and Business Insider got wind of offensive advertising mock-ups created to promote the Ford Figo in India. The various mock-ups, depicting women (including caricatures of the Kardashian sisters) bound and gagged in the trunk of a Ford Figo, unleashed a firestorm of criticism.

If you’re Ford, what do you do? This is a situation where having the right people to represent your brand makes all the difference.

As reported by PR Daily, Ford quickly mobilized a global team over the weekend to address the problem. Facts needed to be gathered — and quickly. A response was required — and post-haste. And the company needed to strike the right tone however it replied. The right people needed to be on board to exercise judgment under tremendous pressure.

Here was an especially tricky challenge: Ford needed to tell its side of the story while at the same time not come across like the brand was trying to pooh-pooh the offensive ad mock-ups. As it turns out, Ford did have a story to tell: the brand was really the victim here, not the perpetrator. The ads were created without Ford’s consent by JWT India, a unit of Ford agency WPP. And, contrary to what Buzzfeed reported, the mock-ups were not ads — they were ideas (and obviously bad ones) that JWT India had unwisely posted on a public site.

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