Hey, Beyoncé: Let’s Call a Fraud a Fraud

Thursday, September 18th, 2014

Photo source: Wikipedia. This file was derived from: I Am... Tour 11.jpg Beyoncé has been busted again. Nineteen months after being criticized for lip-syncing during the presidential inauguration, she was caught lip-syncing at a recent concert in Paris (and doing so badly). Look, I understand why Beyonce or any artist lip-syncs in concert. ...

Ford: Crisis Management Done Right

Tuesday, March 26th, 2013

Corporations are fond of saying "Our people make a difference." Sometimes your people make all the difference to your brand, as Ford has shown through the way it has weathered a painful and highly visible PR crisis. As has been well documented by now, over the weekend, news outlets such as ...

Social Business for the CEO

Tuesday, June 12th, 2012

How do you talk with CEOs about social media? Speak the language of social business.  A new book by Dion Hinchcliffe and Peter Kim, Social Business by Design: Transformative Social Business Strategies for the Connected Company, will teach you how. Social Business by Design shows how social media can have far-reaching ...