Welcome to a New Era of Convenience Shopping

Monday, June 29th, 2015

Buy buttons are taking convenience shopping to a whole new level. In recent weeks, Instagram and Pinterest announced new buy button features that make it easy for consumers to purchase goods and services directly from their apps. Facebook, which began testing shoppable ads in 2014, announced an expansion of its ...

“Sticky Fingers”: How an Album Cover Defined the Stones

Wednesday, June 10th, 2015

Some album covers are memorable because they perfectly express an artist's image (or brand, if you will) as well as music. Such is the case with Sticky Fingers, the 11th American studio album of the Rolling Stones. Sticky Fingers, newly re-issued to celebrate its 44th anniversary, created controversy in 1971 ...

Apple and Disney Launch and Learn with Wearables

Sunday, May 17th, 2015

Apple has some work to do with the Apple Watch. Early adopters are criticizing the new wearable for a host of problems, including limited battery life. In other words, development is progressing on schedule. Apple is breaking into a nascent market with an imperfect product just as another huge brand, ...

How SIM Partners and Vibes Are Changing Local Marketing

Wednesday, May 13th, 2015

Let's pretend for a moment that you are in Manhattan on a business trip. Just before an important meeting, you spill coffee all over your shirt. You're too far away from your hotel to grab another one. You pull out your mobile phone and Google "shirts near me." Lo and ...

Apple and Disney: Extensions of You

Monday, May 11th, 2015

Apple and Disney want more than your money. They want to influence your behavior. Disney's MagicBand wearable is teaching hundreds of thousands of Walt Disney World visitors how easy it is to manage their vacations with a simple swipe of the wrist. The Apple Watch promises to empower consumers to ...

Three Essential Elements of a Writing Style Guide

Wednesday, April 15th, 2015

Photo source: Wikipedia Your brand has a publishing style even if you don't realize it. The Whole Foods Whole Story blog is personal and conversational. The Red Bull Bullevard strives to be punchy and cheeky. I was recently reminded of the importance of style when I read "Holy Writ," a passionate The ...

From Coachella to Jimmy Fallon: Five Ways Classic Rockers Stay Relevant

Sunday, April 12th, 2015

Photo credit: Matt Becker, www.melodicrockconcerts.com A bunch of old rock and rollers are the toast of Coachella. AC/DC, rebounding after the loss of two key members, played a set April 10 that earned the band the kind of acclaim and attention that any artist would envy. Stereogum rated AC/DC the best act ...

How to Win the War for the Everywhere Customer

Thursday, March 19th, 2015

The battle for the omni-channel customer experience has become a war for an “everywhere customer,” who uses multiple devices and channels for shopping and expects brands to be everywhere. On average, Americans own four digital devices and users who interact across multiple devices or channels are substantially more likely to ...

Why Mr. Spock Endures

Saturday, February 28th, 2015

How does a fictional character eclipse his real-life creator and become embedded in the fabric of popular culture? I have been pondering the question while watching the widespread outpouring of grief and nostalgia in the wake of the death of Leonard Nimoy, the man who gave us Mr. Spock. When my ...

Three Oscar-Winning Movies That Rewrote History

Thursday, February 19th, 2015

Oscar-nominated movies should place more importance on historical accuracy than storytelling -- at least that's the conclusion you might draw from the criticisms lodged at American Sniper, The Imitation Game, and Selma. An angry cabal of tut-tutting, self-appointed guardians of public taste have attacked the directors of these movies for having the ...