From Eminem to Warhol: creating art out of vinyl

Friday, November 4th, 2011

Daniel Edlen makes art out of vinyl LPs. Yup, I'm talking about the shiny black LPs that defined how we experienced music in the pre-digital era, which have become in vogue again more than 60 years after vinyl was introduced. Daniel's business, Vinyl Art, offers stunning images of iconic musicians ...

How to surprise and delight a customer

Wednesday, August 4th, 2010

Here's a surprise: a customer fulfillment notice that's actually fun to read. After ordering a from CD Baby a copy of Ronee Blakley Live at the Mint, I expected to receive a perfunctory confirmation of my purchase shipment. Instead here's what I found in my email in-box: "Your CD has been ...