Tag Archives: Brian Solis

Fyre Festival Debacle Shows the Difference between Marketing and Branding

The Fyre Festival has become the train wreck you can’t ignore. The event organizers, rapper Ja Rule and entrepreneur Billy McFarland, promised attendees “two unforgettable weekends of mystery and music” with acts such as Blink-182 and Major Lazer appearing on … Continue reading

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Empathy at Trader Joe’s

In X: The Experience When Business Meets Design, Brian Solis asserts that experience is the new brand, and he devotes an entire book discussing how companies can create “memorable moments for your customers through every encounter they have with your brand … Continue reading

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Rihanna and Samsung Create an “Anti” Moment

Rihanna’s Anti went platinum in 15 hours. But before you think, “albums are back!” bear in mind a big caveat: Samsung bought one million copies of the album and gave them away. For Rihanna and Samsung, Anti going platinum is … Continue reading

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Billy Corgan, Brian Solis, and the personal touch at SXSW

My experience at SXSW Interactive this week was marked by catching up with friends, a massive amount of networking, very little sleep, and some inspirational content, most notably the Billy Corgan/Brian Solis session about Corgan’s uneasy relationship with a music-buying public … Continue reading

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