Every Day Is Black Friday

Monday, February 1st, 2016

For years I used to wake up in the dead of night the day after Thanksgiving and interview Black Friday shoppers while they stood in line, enduring cold weather as they waited for stores to reward their patience with door buster sales. Eventually I stopped doing so, mostly because Black ...

Buy Buttons Try to Make Holiday Shopping Convenient

Saturday, November 21st, 2015

The holiday shopping season has become anything but seasonal. Brands ranging from Amazon to Target are offering Black Friday sales well in advance of Black Friday. And the development of buy buttons on platforms such as Instagram and Pinterest has made holiday shopping as convenient as ordering gifts from your ...

Going mobile for the holidays

Monday, December 5th, 2011

  As I mentioned in one of my Black Friday blog posts, holiday shopping is increasingly a mobile experience. Recently Google analyzed consumer shopping trends and arrived at the same conclusion. According to an analysis from the Google Commerce blog: More and more shoppers are reaching for their phones to compare prices, ...

Walmart: reform Black Friday now

Monday, November 28th, 2011

The reports about out-of-control Black Friday shoppers is appalling to read about and watch on YouTube. At a Mesquite, Texas, Walmart, a surging mob nearly crushes a woman to death and destroys a retail display, which evokes the 2008 incident when a Walmart employee was crushed to death by a ...

What Black Friday says about us

Sunday, November 27th, 2011

My November 25 eyewitness Black Friday post suggested that the most famous shopping day of the year is bigger than ever. The official numbers confirm my hunch. According to ShopperTrak, Black Friday 2011 set a new retail sales record. Consumers spent $11.4 billion -- the largest Black Friday haul ever ...

Black Friday breaks loose

Friday, November 25th, 2011

Black Friday has turned a corner. The traditional start of the holiday shopping season has become a cultural phenomenon that spans days, and even weeks. While Black Friday naysayers criticize stores for pushing the opening of the day into Thanksgiving evening, American consumers simply shrug their shoulders, shop, and engage ...

How Fair Game creates a social experience for gamers

Monday, November 21st, 2011

The challenge is compelling: turn off your TV. Turn on your brain. Those words appear in the front window of Fair Game, a retailer that wants to re-define "interactive gaming" to mean friends and family interacting with each other over table top board games, as opposed to staring at digital ...

Black Friday in a hardscrabble town

Saturday, November 27th, 2010

Black Friday is like any other day in Phillips, Wisconsin. Nestled between the lakes and northwoods birch trees, Phillips is a hardscrabble town of 1,675 souls who by on summer tourism, winter hunting, and a lot of grit -- the kind of people you meet in the songs of Bruce Springsteen ...

Reforming Black Friday

Friday, December 5th, 2008

Shortly after I wrote a blog post about the social nature of Black Friday, I learned about the unfortunate incident at a New York Wal-Mart, when a temporary store employee, Jdimytai Damour, was trampled to death by a stampede of Black Friday shoppers. In the aftermath of this tragedy, ...

Black Friday means social shopping

Friday, November 28th, 2008

With the U.S. economy reeling, holiday shoppers have been the focus of heightened scrutiny. Will they turn out in droves in the wee hours on Black Friday and spend lavishly, or will they cave into recessionary fears and pinch their pennies? What are retailers doing to woo this ...