Monthly Archives: August 2010

Carnival & Delta monetize their Facebook fans

Recently Carnival Cruise Lines and my employer Razorfish announced the launch of a new Facebook application that makes it possible for people to collaborate with their social network to plan vacation cruises. Cruise enthusiasts can explore different types of vacation … Continue reading

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Threadless mantra: be human & find friends

This blog post comes to you live from the PSFK Chicago Salon, “Fueling Imagination.” During a morning session, Mig Reyes, Brock Rumer, and Colleen Wilson discuss the employee culture inside Threadless, the successful T-shirt designer and merchandiser that famously crowdsources … Continue reading

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New Intel site challenges assumptions about how we shop

An Intel Core Processor isn’t the sort of product a consumer can test drive before buying — or is it? As described in Brandweek, my employer Razorfish recently launched for Intel a new website that makes it possible for consumers … Continue reading

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Please support charity: water

Being able to enjoy a glass of clean, safe water is probably something you take for granted, like the sun rising every day.  And yet a billion people in the world lack access to safe water. My employer Razorfish just … Continue reading

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How to surprise and delight a customer

Here’s a surprise: a customer fulfillment notice that’s actually fun to read. After ordering a from CD Baby a copy of Ronee Blakley Live at the Mint, I expected to receive a perfunctory confirmation of my purchase shipment. Instead here’s … Continue reading

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